Privacy Policy
A Legal Disclaimer
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This Privacy Policy describes how The Drozdowski Group ("we", "us", or "our") collects, uses, and protects the personal information you provide when using our website www.thedrozdowskigroup.com and purchasing products or services from us. By accessing or using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you place an order or register an account on our Website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
1.2. Browsing Information: We may also collect non-personal information about your use of our Website, including but not limited to your IP address, browser type, operating system, and browsing behavior. This information may be collected through cookies and other tracking technologies.
2. How We Use Your Information
2.1. We use the personal information we collect to process your orders, communicate with you about your orders, provide customer support, and improve our products and services.
2.2. We may also use your personal information to send you promotional offers, newsletters, and other marketing communications if you have opted in to receive them.
2.3. We use browsing information to analyze trends, administer our Website, track user movements, and gather demographic information for aggregate use. This information helps us improve the functionality and usability of our Website.
3. How We Protect Your Information
3.1. We implement a variety of security measures to protect the personal information we collect, including encryption, firewalls, and secure socket layer (SSL) technology. We also restrict access to personal information to employees who need it to perform their job duties.
3.2. While we take reasonable precautions to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.
4. Sharing Your Information
4.1. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
4.2. We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4.3. We may also disclose your personal information when required by law, to protect our rights or property, or to comply with a legal process.
5. Your Choices
5.1. You have the right to access, update, or delete your personal information at any time by logging into your account on our Website or contacting us directly.
5.2. You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or contacting us directly.
6. Children's Privacy
6.1. Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information from our records.
7. Changes to This Privacy Policy
7.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website after the posting of revised Privacy Policy constitutes your acceptance of the changes.
8. Contact Us
8.1. If you have any questions or concerns about this Privacy Policy, please contact us at jd@thedrozdowskigroup.com.
This Privacy Policy was last updated on 05/13/2024.
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Terms and Conditions
A Legal Disclaimer
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These Terms and Conditions ("Terms") govern your use of The Drozdowski Group ("we", "us", or "our") website www.thedrozdowskigroup.com and the purchase of products or services from our Website. By accessing or using our Website and/or making a purchase, you agree to be bound by these Terms. Please read them carefully before using our Website.
1. Products and Services
1.1. Our Website offers a range of products and services for sale. By placing an order through our Website, you warrant that you are legally capable of entering into a binding contract and that you are at least 18 years old.
1.2. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.
1.3. Product descriptions and images on our Website are provided for informational purposes only and may not accurately represent the actual product. We make every effort to ensure the accuracy of information, but we do not warrant that product descriptions, pricing, or other content on the Website is error-free, complete, or up-to-date.
2. Pricing and Payment
2.1. Prices for products and services are listed in United States Currency and are subject to change without notice. The price displayed at the time of purchase is the price you will be charged.
2.2. Payment for orders placed through our Website must be made using one of the payment methods accepted on our checkout page. We use secure payment processing systems to protect your payment information, but we are not responsible for any unauthorized access or use of your payment information.
3. Shipping and Delivery
3.1. We ship orders to the shipping address provided during checkout. It is your responsibility to ensure that the shipping address is accurate and complete.
3.2. Shipping times and delivery estimates are provided for informational purposes only and may vary depending on factors such as product availability, shipping destination, and courier service.
3.3. Once an order has been shipped, we will provide you with tracking information, if available, to track the status of your delivery.
4. Returns and Refunds
4.1. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may return it to us for a refund or exchange within 7 days of delivery, subject to our return policy.
4.2. To initiate a return, please contact our customer service team for instructions. Returned products must be unused, in their original packaging, and accompanied by proof of purchase.
4.3. Refunds will be issued to the original form of payment within 15 days of receiving the returned product. Shipping and handling charges are non-refundable.
5. Intellectual Property
5.1. All content on our Website, including but not limited to text, images, logos, graphics, and software, is the property of The Drozdowski Group or its licensors and is protected by copyright and other intellectual property laws.
5.2. You may not reproduce, distribute, modify, or otherwise use any content from our Website without our prior written consent.
6. Limitation of Liability
6.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Website or the purchase of products or services from our Website.
6.2. In no event shall our total liability to you for all damages exceed the amount paid by you for the product or service giving rise to the claim.
7. Governing Law
7.1. These Terms and any disputes arising out of or related to these Terms or your use of our Website shall be governed by and construed in accordance with the laws of Pennsylvania, without regard to its conflict of law principles.
8. Changes to Terms
8.1. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website after the posting of revised Terms constitutes your acceptance of the changes.
9. Contact Us
9.1. If you have any questions or concerns about these Terms, please contact us at jd@thedrozdowskigroup.com.
These Terms and Conditions were last updated on 05/13/2024.
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Shipping Policy
A Legal Disclaimer
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Effective Date: 05/13/2024
Thank you for shopping at The Drozdowski Group. We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping services. Please review the following information regarding our shipping policy:
1. Processing Time
Orders are typically processed and shipped within 3-5 business days of receiving payment. However, processing times may vary depending on product availability, order volume, and other factors.
2. Shipping Methods
We offer several shipping options to accommodate your needs. During the checkout process, you will be able to select from the following shipping methods:

• Standard Shipping: Estimated delivery within 5-7 business days.

• Expedited Shipping: Estimated delivery within 2-3 business days.

• Overnight Shipping: Guaranteed delivery within 24 hours (excluding weekends and holidays).

3. Shipping Rates
Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You will be able to view the shipping cost during the checkout process before finalizing your purchase.
4. Shipping Destinations
We currently ship to addresses within United States of America. Please note that we do not ship to P.O. boxes or military addresses at this time.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
6. International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Please check with your local customs office for more information on import regulations and fees.
7. Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. If your order contains any restricted items, we will notify you promptly and provide alternative options if available.
8. Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at jd@thedrozdowskigroup.com.
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Refund Policy
A Legal Disclaimer
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Effective Date: 05/13/2024
Thank you for being a valued client at The Drozdowski Group. We strive to ensure that every customer has a positive experience with our services and products. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.
1. Refund Eligibility
We offer refunds on products within 30 days of the original purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.
2. Refund Process
To request a refund, please contact our customer support team at jd@thedrozdowskigroup.com with your order number and details about the product you would like to refund. We will review your request and provide instructions on returning the item.
3. Return Shipping
Customers are responsible for the cost of return shipping unless the item received is defective or damaged upon arrival. In such cases, please contact us immediately to arrange for a return label.
4. Refund Processing Time
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will initiate the refund process immediately after approval. Please note that it may take up to 30 business days for the refund to be credited back to your original payment method.
5. Non-Refundable Items
Certain items are not eligible for refunds, including:

• Gift cards

• Downloadable software products

• Personalized or custom-made items

• Coaching/Consulting Services

6. Contact Us
If you have any questions about our refund policy, please contact us at jd@thedrozdowskigroup.com.​
 
Accessibility Statement
This statement was last updated on 05/13/2024.
 
We at The Drozdowski Group are working to make our site www.thedrozdowskigroup.com accessible to people with disabilities.
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What Web Accessibility Is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
We have adapted this site in accordance with WCAG 2.0 guidelines, and have made the site accessible to the level of A. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:

• Used the Accessibility Wizard to find and fix potential accessibility issues

• Set the language of the site 

• Set the content order of the site’s pages

• Defined clear heading structures on all of the site’s pages

• Added alternative text to images

• Implemented color combinations that meet the required color contrast

• Reduced the use of motion on the site

• Ensured all videos, audio, and files on the site are accessible

Requests, issues, and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:​

• jd@thedrozdowskigroup.com

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Cookie Policy
A Legal Disclaimer
 
This Cookie Policy explains how The Drozdowski Group ("we", "us", or "our") uses cookies on our website www.thedrozdowskigroup. By accessing or using our Website, you consent to the use of cookies as outlined in this policy.
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What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit certain websites. They are widely used to enhance user experience, remember preferences, and provide anonymized tracking data to website owners for analysis.
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How We Use Cookies
We use cookies for various purposes including, but not limited to:

1. Essential Cookies: These cookies are necessary for the functioning of our Website. They enable core functionalities such as page navigation, access to secure areas, and shopping cart functionality. Without these cookies, the Website may not function properly.

2. Analytical/Performance Cookies: These cookies allow us to analyze how visitors interact with our Website, including which pages are visited most frequently and how users navigate through the site. This information helps us improve the performance and usability of our Website.

3. Functionality Cookies: These cookies enable us to personalize your experience on our Website by remembering your preferences (such as language or region selection) and providing enhanced features.

4. Advertising/Marketing Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to track the effectiveness of our advertising campaigns both on our Website and on third-party websites.

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Your Consent
By using our Website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by disabling cookies in your browser settings; however, please note that some parts of our Website may not function properly if cookies are disabled.
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Managing Cookies
You can manage cookies through your browser settings. Most web browsers allow you to control cookies through their settings preferences. You can typically find these settings in the "Options" or "Preferences" menu of your browser. For more information about managing cookies, visit the help section of your browser or www.allaboutcookies.org.
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Changes to This Policy
We reserve the right to update or modify this Cookie Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our cookie practices.​​